Frequently Asked Questions
How long does delivery take?
Orders are delivered within 8–11 business days, with tracking provided so you can follow your parcel every step of the way.
How much is shipping?
Flat-rate shipping is R99. Orders over R1,200 ship free.
Do you deliver nationwide?
Yes — we deliver everywhere in South Africa.
Is the Coilu Auto Curler safe for my hair?
Absolutely. It has an anti-tangle design and an automatic power-off safety timer, so your hair won't get caught or over-heated. Choose one of the 4 heat settings to match your hair type.
Will the curls last all day?
Yes — with the right heat setting for your hair, curls stay bouncy and defined from morning to night.
What's in the box?
Your Coilu Auto Curler, a power cable (Type-C plug), an easy-start guide, and a premium Coilu gift box.
Can I return it?
Yes. If something isn't right, see our Refund Policy — returns are easy and we're here to help.
How do I track my order?
You'll receive a tracking number by email as soon as your order ships. Any questions, reach us on the Contact page.